- Products
Transaction Protect
Safeguard against fraudulent transactions, reputational harm, and non-compliance with Transaction Protect.
Merchant Watch
With Merchant Watch, monitor merchants for fraud risk, ensuring compliance and preserving reputation.
Portfolio Control
Portfolio Control ensures fraud risk mitigation and steadfast adherence to all regulatory and scheme requirements.
Dispute Guard
Use Dispute Guard to preemptively tackle chargebacks, minimizing financial impacts.
Industry Plus
Industry plus offers additional checks and data enrichment layers to ensure a higher level of fraud management.
- Industries
- Resources
- Company
Chargeback Proactivity
Dispute Guard
Prevention is better than cure. Avail yourself of proactive measures to identify and prevent chargebacks and card fraud before they occur, reducing associated financial losses. And if a cure is required, we can also assist you with that.
Product Features
One solution customised for your needs.
Card schemes often establish specific thresholds for card fraud and chargeback ratios that businesses must adhere to. Monitoring these ratios allows businesses to ensure compliance with these requirements and maintain their status as approved merchants within card scheme networks. Failure to meet the stipulated ratios may result in consequences such as increased transaction fees, loss of processing privileges, or even termination of the merchant account.
We may assist you in avoiding and deflecting card fraud and chargeback disputes through services offered by our business partners. Our team of professionals is experienced in navigating the complex dispute resolution process and may also assist you in improving your dispute and card fraud success rates.
Dispute Alerts
Via our network of partners, you may leverage a shared database of fraud and dispute data to stop orders, issue refunds and prevent chargebacks.
Dispute Deflection
We can enrol you into mechanisms which automatically deflect chargebacks from occurring with the card schemes according to a set of criteria.
Dispute Success Rates
Analysis of dispute documentation and advice on how to improve your dispute success rates.
Chargeback Remediation
We may assist you in avoiding and deflecting card fraud and chargeback disputes through services offered by our business partners. Our team of professionals is experienced in navigating the complex dispute resolution process and may also assist you in improving your dispute and card fraud success rates.
In Action
How it works.
Discovery
We collaborate to understand your e-commerce operations, assess existing fraud prevention measures and risk appetite, define objectives and customise the fraud detection solution. Here we set the groundwork to tailor a fraud management strategy to your unique needs and challenges.
Ingest
We then ingest your historic data in whatever format you have and process it. This consists of a variety of transaction and user data, including purchase history, customer profiles, and transaction details. This data is analysed using advanced algorithms and machine learning to identify patterns and anomalies indicative of potential fraud.
Connect
You then need to send your transactional activity to us, whether in real-time or in batch depending on the service being offered. No coding from your end is required, as we interface to gateways, provide integration tools and we are generally flexible to work with whatever data you have available.
Activate
Once you are connected to us, we verify the setup and the service is activated. We activate services with third parties and dispute alerts or deflections start to occur automatically.
Report
We will provide to you reports on dispute analysis or your chargeback remediation plan as per agreed scope.
Get In Touch
Connect today.
Navigate fraud’s intricate world with our specialists. Ensure safe transactions and peace of mind. Harness decades of experience. Let’s make your business safer.
Our products
Our Products.
Industry Plus
In certain industries, such as cryptocurrency and adult content, one needs to work harder to avoid losses and remain compliant. Discover how we can protect you from additional threats in specific industries.
Learn More Dispute Guard
Prevention is better than cure. Avail yourself of proactive payment fraud prevention measures to identify and prevent chargebacks before they occur, reducing associated financial losses. And if a cure is required, we can also assist you with that.
Learn More Portfolio Control
Portfolio Control ensures fraud risk mitigation and steadfast adherence to all regulatory and scheme requirements.
Learn More Merchant Watch
Mitigate the risk of fraud and financial liability, preserve your reputation, and ensure regulatory and payment network compliance through vigilant payment fraud prevention and by maintaining a watchful eye on your merchants.
Learn More Transaction Protect
Reduce fraudulent transactions and protect your business from financial losses, reputational damage, and regulatory non-compliance.
Learn More