Movated Ltd of Arquen House, 4-6 Spicer Street, St Albans, England, AL3 4PQ (“Movated”) is committed to protecting your personal information and respecting applicable data protection laws around the world. This privacy policy explains how we do this, and it applies to your use of our websites, apps, products, and services.

How we use your personal information

We use personal information in order to promote and provide the Movated service, to ensure the security of our websites, and to run our business. We have set out below more information on the categories of personal information that we collect, the specific ways in which that personal information is processed by us, the legal bases which permit us to do this, and the types of partners with whom we share your personal information.

In some cases where we ask for your personal information, we do so in order for us to fulfil your request or order (e.g. needing your email address to create your account with us). If you do not provide that personal information we will not be able to process your request or order.

What information does Movated collect?

We collect and process personal data about you when you use our services and interact with us and our platform. We may also collect personal data about you without your direct input from the device(s) you use to access our services. We may also collect your personal data from third party sources if a user of our services is using our services to check for potential payment fraud issues in relation to a financial transaction to which you are a party.

Information we may collect from you and about you include:

• Your name, username, and password
• Your address, email address, and phone number
• Information from your identification documents such as passport, driving licence, national identification card, etc.
• Information concerning financial transactions to which you are a party or other information concerning your historic financial activity
• Payment details that you supply to us or users of our services to conduct a financial transaction
• Your marketing preferences, including any consents you have given us
• Technical information related to the device you use to access our service (or services of our customers who implement our technology), including internet protocol (IP) address, your login data, your physical location (subject to the permissions settings on your device), browser or mobile browser type and version, timezone setting and location, browser plug-in types and versions, operating system and platform, type of device, unique device identifier (including the IMEI number, the MAC address of the device’s wireless network interface, or the mobile phone number used by the device), mobile network data, mobile operating system and other technology on the devices you use to access our website or use our software
• Records of your use of Movated services and correspondence with us, including information about how you use our website or our software, including the elements you’ve clicked on through and from our website or our software (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction data (such as scrolling and clicks) and methods used to browse away from the webpage or the software

How does Movated use your information?

We use your information as follows:

To fulfil a contract with you or take steps at your request before this:

• When you use our platform to access our services
• Providing information and technical support if you ask for this
• Contacting you with information about changes to services
• Handling credit card information provided through our websites using PCI-compliant payment services
• Storing and analysing your information in order to review and progress your job application if you apply to work with us

As required by Movated to conduct our business and pursue our legitimate interests, in particular:

• Giving you and our customers access to our products or services, including providing fraud prevention services to our customers in relation to transactions to which you may be a party
• Providing you with different content within a product or service, depending on how you use that product or service
• Letting you know about Movated products and services by post, email, and phone in accordance with your marketing preferences and laws relating to direct marketing
• Analysing how you use Movated products and services so we can improve our levels of service and develop future products and services, including through the use of surveys
• Ensuring the security of Movated websites and information technology systems and protecting our rights.

Where you give us (or our customers) consent:

• Where we need your consent to process your sensitive personal information
• If we need your consent in order to send marketing for Movated products and services to you

For purposes which are required by law:

• Sharing your personal information in order to comply with legal obligations to which Movated is subject.

How will Movated share personal information?

We share personal details:

• Within Movated in order to carry out the processing described above
• With third party service providers who process information on Movated’s behalf for the purposes above – such as payment processors, or IT service providers
• With third party service providers that we use to identify potential payment fraud issues
• With users of our fraud prevention services

We will also share personal information:

• If we think this is necessary to in order to protect the rights, property, or safety of Movated, our employees, our commercial partners, or our customers. This includes sharing information for the purposes of fraud protection and credit risk reduction
• With government authorities and/or law enforcement officials if required by law.

Movated uses Google Analytics. You can find out more about how Google uses information that we share with it at www.google.com/policies/privacy/partners.

Managing your consent and updating your personal information

Where your consent is required for us to process your personal information, we will ask for your consent at the point at which you provide your data (or ensure that the person supplying us with your information has already secured your consent). You have the right to withdraw that consent at any time. You can also update your personal information at any time. If you wish to do either, contact us at [email protected]

Storing and transferring your personal information

Your personal information may be stored and processed outside of the country where it is collected, including outside of the United Kingdom or the European Economic Area. When transferring information to others we ensure that appropriate and suitable safeguards and technical measures are in place to protect your personal data. To do this, we make use of standard contractual clauses that have been approved by the UK authorities and the European Commission with our suppliers, or we implement other similar measures required by laws around the world.

We will only keep records of your personal information for as long as is reasonably necessary for the purposes for which we have collected it, and in order to comply with any statutory or regulatory obligations in relation to retention of records. We respect requests to stop processing your personal data for marketing purposes. This includes keeping a record of your request indefinitely so that we can respect your request in future.

Your rights

You have the right to request access to and rectification or erasure of personal information, the right to restrict processing of your personal information, and the right to object to processing of your personal information. You have the right to object to your personal information being processed on the grounds of Movated’s legitimate interests. You have the right to object to us sending you direct marketing and profiling you for the purposes of direct marketing. You have the right to lodge a complaint regarding our processing of your personal information with a data protection supervisory authority in a country where you live, work, or where you believe a breach may have occurred.

Contacting us

The data controller for our websites, products and services is Movated Ltd. of Arquen House, 4-6 Spicer Street, St Albans, England, AL3 4PQ. We are registered with the Information Commissioner’s Office (ICO). Our ICO registration number is ZB562511.

You can contact us by email at [email protected] in relation to any of the rights described in this privacy policy, or if you have any questions regarding this privacy policy.