Chargeback Proactivity

Dispute Guard

Prevention is better than cure. Avail yourself of proactive measures to identify and prevent chargebacks and card fraud before they occur, reducing associated financial losses. And if a cure is required, we can also assist you with that.

Product Features

One solution customised for your needs.

Card schemes often establish specific thresholds for card fraud and chargeback ratios that businesses must adhere to. Monitoring these ratios allows businesses to ensure compliance with these requirements and maintain their status as approved merchants within card scheme networks. Failure to meet the stipulated ratios may result in consequences such as increased transaction fees, loss of processing privileges, or even termination of the merchant account. 

We may assist you in avoiding and deflecting card fraud and chargeback disputes through services offered by our business partners. Our team of professionals is experienced in navigating the complex dispute resolution process and may also assist you in improving your dispute and card fraud success rates.

 

Dispute Alerts

Via our network of partners, you may leverage a shared database of fraud and dispute data to stop orders, issue refunds and prevent chargebacks.

Dispute Deflection

We can enrol you into mechanisms which automatically deflect chargebacks from occurring with the card schemes according to a set of criteria. 

Dispute Success Rates

Analysis of dispute documentation and advice on how to improve your dispute success rates. 

Chargeback Remediation

We may assist you in avoiding and deflecting card fraud and chargeback disputes through services offered by our business partners. Our team of professionals is experienced in navigating the complex dispute resolution process and may also assist you in improving your dispute and card fraud success rates.

card fraud

In Action

How it works.

Discovery

We collaborate to understand your e-commerce operations, assess existing fraud prevention measures and risk appetite, define objectives and customise the fraud detection solution. Here we set the groundwork to tailor a fraud management strategy to your unique needs and challenges.

Ingest

We then ingest your historic data in whatever format you have and process it. This consists of a variety of transaction and user data, including purchase history, customer profiles, and transaction details. This data is analysed using advanced algorithms and machine learning to identify patterns and anomalies indicative of potential fraud. 

Connect

You then need to send your transactional activity to us, whether in real-time or in batch depending on the service being offered. No coding from your end is required, as we interface to gateways, provide integration tools and we are generally flexible to work with whatever data you have available.

Activate

Once you are connected to us, we verify the setup and the service is activated. We activate services with third parties and dispute alerts or deflections start to occur automatically.

Report

We will provide to you reports on dispute analysis or your chargeback remediation plan as per agreed scope.

Get In Touch

Connect today.

Navigate fraud’s intricate world with our specialists. Ensure safe transactions and peace of mind. Harness decades of experience. Let’s make your business safer.

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